iControl Edge offers advanced Quality of Experience (QoE) monitoring for pay TV operators, using highly automated set-top box signal monitoring. The system can incorporate a wide array of advanced electronic supervision technologies, including Monitoring by Exception and macro-block detection. Alarms are configurable on a channel by channel basis, and trigger recording to speed diagnosis.
Highly automated monitoring
Highly automated Quality of Experience monitoring over IP, with minimal operating costs
Based on Monitoring by Exception, with all the channels continuously monitored to assess if they have any errors, or are outside pre-set signal limits
Whenever signals breach alarm thresholds, the system immediately directs the operator to the faults, using the intuitive interface, to help reduce the Mean Time to Repair
Advanced cycling engine allows a small number of set-top boxes to monitor hundreds of channels.
Advanced probing
Comprehensive monitoring capabilities include freeze, black, silence, loudness, and macro-block detection
Electronic monitoring is performed without operator intervention, and this allows facilities to address any signal problems at a very early stage
Fast diagnostics
iControl Edge simplifies a facility's fault finding process to reduce the Mean Time To Repair (MTTR), and help maintain a high Quality of Experience
When a video or audio error is detected, alarms are automatically raised and logged, and the signal is recorded to simplify diagnostics and reduce the MTTR
Video/audio streaming also contributes to more effective monitoring and faster fault resolution
Per channel configuration
Monitoring capabilities and alarming thresholds for each channel can be adjusted individually to address their specific requirements
Overall monitoring costs can be minimized, without compromising monitoring effectiveness where it counts
Monitoring can be configured quickly, and this allows rapid adjustments to be made to device IDs, locations, signals and alarm thresholds
Simplicity minimizes the installation time, and reduces on-going costs
Scales to Network Management System
iControl Edge offers quick deployment of highly effective Quality of Experience monitoring
System can be easily expanded to cover hundreds of channels across multiple locations
System can grow into a fully featured, end-to-end Network Management System